Updating post from Reddit.

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QUESTION
Posted by C_P_82- 3 weeks ago
DIY Kitchens

I’m doing a renovation on a HMO and wanted to get a bit of feedback from anyone who has used DIY kitchens.

We usually use Howdens but on paper the price from DIY kitchens is very competitive. I’m unsure of quality, delivery, plus the after services as we all know something will either come damaged or the wrong colour 🤣

Any feedback would be appreciated

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Posted by ItsScienceJim 3 weeks ago

the 10% uplift for getting them to build is well worth the money, if you are not experienced, and quality is far better than howdens or ikea, fitting is so easy, you just need a drill, screwdriver and spirit level.

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Posted by bungle69er 3 weeks ago

A friend of mine has used them twice, 2 diferent houses 10 years or so apart, and his folks also ended up using them.

They are all very happy amd highly recomend.

From what i have seen they are the same or better than howdens.

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Posted by scraxeman 3 weeks ago

Quality is very good, honestly a step up from Howdens if anything, and Howdens are already good. Would highly recommend.

The last kitchen I bought from them had some issues with broken corners on the larger doors, mostly looked like the warehouse goons throwing them around, but they got replacements out quickly and with a minimum of fuss. The replacements came using their own dedicated courier.

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Posted by chamanager 3 weeks ago

Haven’t used them personally but have heard positive comments from those who have.

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Posted by Ok_Manager_1763 3 weeks ago

Used a few times.The quality is good, holds up well, price (with the exception of pelmets, plinths&worktops)is good, and aftersales is good, though the lead time may be fairly long - especially for a replacement part as nearly all made to order. 

My biggest  gripe is that you have to pay extra for a set delivery day/time slot - otherwise the delivery could be anytime over 2 days and may possibly run into the 3rd day if yours is the first order loaded. Twice we've been given a Friday/Saturday delivery slot, waited around for 2 days,  only to have the delivery turning up randomly on the Sunday.

 On the other hand have also used Howdens regularly. Had no problems with the constructed units, items and replacements for common lines are generally available off the shelf.  Plus there's nearly always a store fairly close to pick up a missing part that would otherwise hold up a fitting/completion date.

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Posted by [deleted] 3 weeks ago

I have done my last two renos with DIY Kitchens.

Both impressed.

My builder put them in, said better quality than howdens in his opinion.

My only complaint is my last order they gave me a free promotional dishwasher, didn’t tell me, didn’t remove the other one, so now I have a spare dishwasher for some reason. So yes, my main complaint with them is that I have something extra (logic says with their promotion they are supposed to remove the dishwasher I selected).

I do like their planning process and their feedback is really useful.

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Posted by StunningAppeal1274 3 weeks ago

Used them a few times. Can’t fault them. Their fittings are also all German quality.

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Posted by Rozitron 3 weeks ago

Why not use https://www.unitsonline.co.uk/ and then put your own worktop on. I just picked up 3 meter length of oak worktop from eBay for £209 (3m delivered). I don’t ever use laminate anymore, doesn’t last.

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Posted by CubLeo 3 weeks ago

Their customer service was surprisingly good, came back straight away over missing item, no arguing, just sorted straight away.

Not been installed yet but delivered and inspected and it all seems very sturdy and nice.

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Posted by badnit12 3 weeks ago

7 kitchens done with DIY Kitchens, very happy. At home we have an 8 year old kitchen which is still fresh, drawers and hinges all good and only had to adjust alignment on our heaviest working serving dish drawer once in all that time. Their showroom in Pontefract is excellent showing good examples of their whole range and you are not hustled by any sales team. Free Tea, Coffee and biccies, which is nice.

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Posted by spr148 2 weeks ago

Very good quality. We had joiners who normally fit Howdens and were unaware of of DIY kitchens. They were very impressed and have stopped fitting Howdens and tell all their clients to use DIY Kitchens.

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