Updating post from Reddit.
If a tenant rents a property that is fully managed by a letting agency, what information does the landlord get about the tenant from the agency?
Is the landlord given the phone number / email address? Or is the landlord just given the name of the tenant / a copy of the tenancy agreement?
The LL can request the info at any point, but most agents won’t give over the tel number and email unless asked as it’s not really needed.
I would more worry about why you are asking the question, it’s a little weird.
An agent has to do what the principal says. Anything else is more weird.
Not sure how that goes against what I have said?
my sub-double digit agent fees still give it automatically on the agreement.
The landlord has to have a copy of the tenancy agreement and copy of their IDs (by law). Not necessarily will get email or phone number.
As the landlord we have no contact details only their name(s).
Thats what we pay the agency for.
Weird, I had it through all the tenants.
I'm sure that i could ask the agency for their number but that means they could call me and what's the point of that when we have an agency charging 10%!
I am at landlord with a management company and get pretty much everything. Phone number, passport, drivers licence, previous landlord details addresses. Salary, work detail etc. It's covered by GDPR though.
That's even more than me ;)
I have a good agency and they give me all the details so I can make a fully informed decision about if I want to rent to them or not.
It depends on the level of service, if its managed they may get the tenants names, on a copy of the tenancy agreement.
However the landlord can ask for more. What the agency is willing to give them is more down to company policy thereafter.
If its unmanaged, the landlord needs to have everything (and would nee their own data protection licence).
I reviewed the full application form of all the tenants who applied for the house. I presume this has some contact info. Once tenancy was agreed, I got a copy of the lease.
That has been my experience with two properties that were fully managed by different firms in different parts of the country.
For IG reasons, I didn't personally hold copies of documents with the tenants' personal info, and once tenancy commenced, I didn't have the tenants' details saved anywhere or any way to contact them directly, apart from by post obviously.
Yes, I get their work/background, contact, name. Last tenant was really good and we are still in touch (albeit rarely now).
Currently doing the background check for the new tenant to move inside a month. (in 24 hours I already got 2 views (and 1 the following week). Pretty high demand.
Typically very little. Most landlords have no idea about day to day things unless the agent wants approval to replace something or such.
That's the way agents work, not what landlords want
I get all updates. There was a leak and I got it to immediately fix it (temp since it was a friday, but still).