Updating post from Reddit.
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The landlord cannot insist on professional clean so they have zero grounds for asking for receipts. If the house had been professionally cleaned before you moved in then the landlord needs to have photographic evidence of this (state of property shortly before moving in) and photographic evidence taken shortly after you moved out to make any deductions. If they have no evidence to support any deductions then they need to give you your deposit back in full. If they are refusing to do this then you need to contact the scheme that holds the deposit and ask for full deposit to be returned.
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Have you requested the deposit scheme to return your deposit?
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Annoying, but it's your best and only bet here. No further comms with the landlord if I were you.
> "Tenant to provide receipts of professional cleaning. I believe the property has been professionally cleaned and has been left in a neat and tidy state throughout."
If the property was profeshionaly cleaned before you came into the property, then it can be requested that its profeshionaly cleaned when you leave. They are probably wanting a receipt so they can evidence that it was profeshionaly cleaned before the new tenant entered.
However, if they do raise it as a deposit issue. You can probably appeal it with deposit scheme. As technicaly the agency can request it but in practice the deposit scheme never seems to allow it.
You seem to have a misunderstanding.
The landlord can request it, but that doesn’t mean anything.
There is no obligation for a tenant to have it professionally cleaned at the end, even if it was professionally cleaned at the start.
“Professional cleaning” isn’t an objective measure. All that means is that you paid someone to do it instead of doing it yourself.
The only requirement is that the property is in the same state that it was at the end of the tenancy.
It is possible to have a property professionally cleaned, and it not be in the original state (if you hire a bad cleaner for example)
If the landlord wants to have the evidence of a professional cleaning for the next tenant, then they will have to pay for it themselves. It has nothing to do with the outgoing tenant.
This exact scenario is laid out in the guidance for the Tenancy Fees Act 2019. It explicitly states that a professional cleaning cannot be required. If a tenant is able to clean to the same standard as when they received the property, that is enough
Your pefectly correct.
> he property is in the same state that it was at the end of the tenancy.
Talk to the deposit scheme, demand all your money back. LL is from the ark and needs a lesson.
If it looks clean they don’t need receipts. Tell them to take it up with deposit protection service
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Receipts have no bearing on the level of cleanliness. They are in box ticking mode.