Updating post from Reddit.
Was a LL, had a nightmare last tenancy with my agents and the TTs and I have submitted a formal complaint to TPO after trying for a year to sort it out with my agent prior to using TPO. I submitted it in October 2024 and still waiting for it to be reviewed for acceptance.
Has anyone else recently submitted to TPO and know of any time frames?
This isn’t the timeframe for a decision. This is a time frame for if they are going to accept my case for assessment.
TIA
Tree protection order? I just realised the property obudsman is the same abbreviation.
😂😂😂😂 yup no trees were harmed during this tenancy
😅 surprised that two housing related bodies have the same acronyms
October is a long time ago, have you made a phone call to check its not been lost down the back of the sofa?
I had a quick look at SLA's on the website but cant see anything.
Yup have emailed several times. Same reply of this each time.
@@: Your case is currently awaiting review to determine whether TPO will take the case further in accordance with the guidelines.
Once your complaint has moved to the next stage, we will contact you again. @@END