Hello fellow landlords,

Thank you for your responses to my previous question. Now I am wondering if you are letting via an agency, will your agents do routine visits to the property (half-annually usually), just to make sure everything is okay. I am a nervous British expat and overseas landlord, and it is important for me to understand that nothing went wrong at my apartment. In particular, I am very anxious that one day some asshole tenant will make a fire. I have an issue with Gen Z generation tenants; I find them totally reckless and irresponsible, to the point that I think they could do damage to the property just to have fun. Requests to the landlord, like coming and tightening a toilet seat, are a norm for Gen Zies! They believe the world revolves around them and they live at a 5-star hotel. Currently, I am having two young psychologists working for the NHS, but it feels they are both psychopaths; just recently, they stopped responding to my messages in our WhatsApp group. I am using Jackson's since 2013, and they used to offer this service (routine visits) as part of the agreement between us, but after Dexter's takeover, they stopped doing check-ins. I am currently paying 8% to Jackson's and managing my property myself from abroad (I have full trust in all my tradespeople). If you are letting via an agency, do they provide a regular check-in service to you? My property is in Balham, SW12, and I think it's time to move to another agency; Jackson's are not even responding to my emails; they don't care. If you are in the London area, please share if you are happy with your agents; I will check them out. Thank you.